
More Information
Shipping & Processing Information
- Ships directly fromย Indonesiaย with protective, export-grade packing
- Shipping method:ย International Plant Shipping
- Flat shipping rate:ย $40
- No minimum or maximum quantity โ combine multiple plants under one shipping fee
- Phytosanitary & export documents: $20 (charged at checkout)
- Estimated delivery timeline: Ships in 7โ14 workdaysย after order processing and document completion.
Export Documents โ Fully Handled
You donโt need to prepare any paperwork. We take care of all required export documentation, including:
- Phytosanitary Certificate
- Commercial Invoice
- Packing List
- Additional standard export documents (as applicable)
Claims & DOA Policy
Plant loss is very rare due to our packing standards. In the unlikely event of an issue:
- ย Claims must be submitted withinย 72 hoursย after opening the package
- Resolution options:
- Up toย 50% refund, or
- Reshipmentย (shipping cost covered by the buyer)
๐ธ Clear unboxing photos or a short video are required for verification.
Post-Arrival Care (Quick Guide)
To help your plant adjust after international transit:
- Lighting:ย Place near a bright window with filtered light. Avoid direct sunlight during the first week.
- Watering:ย Water only when the top layer of the growing medium feels slightly dry. Good drainage is essential.
- Moisture & Air:ย Philodendrons prefer slightly humid environments (aboutย 55โ75%). Occasional misting is beneficial.
- Temperature Comfort:ย Keep in a warm environment betweenย 21โ29ยฐC. Protect from cold drafts and temperatures underย 17ยฐC.
- Settling Period:ย Give the plantย 7โ12 daysย to adapt before repotting or making significant changes.

