We ship plants worldwide (subject to the import regulations of each destination country).

The following flat shipping rates apply whether you choose Cargo Shipping or DHL Express Shipping.

• USA: $45
• Europe: $65
• Asia: $60
• South America: $165

Canada

Cargo Shipping

• 1–20 plants: $30/plant
• 20–50 plants: $27/plant
• 50–100 plants: $26/plant
• More than 100 plants: $25/plant

No Import Permit Required

DHL Express Shipping

• Flat Rate: $65

Import Permit Required
If you choose DHL Express Shipping to Canada, please contact our customer service and provide a valid Import Permit before your order can be shipped.

Enjoy FREE international shipping on any combination of plant varieties with the following minimum order values:

• USA: Free Shipping on orders of $1,000 or more
• All Other Countries: Free Shipping on orders of $700 or more

Both Cargo and DHL Express shipments take approximately 2–3 weeks, including order fulfillment, laboratory inspection, and the issuance of phytosanitary certificates.

Cargo shipments: Import permit is not required.
DHL Express shipments: Import permit requirements depend on the destination country.

You can track your order through the following link:
https://greenspaces.id/pages/order-progress

We accept payments via PayPal and Direct Debit Payment. Payment methods can be selected during checkout.

All transactions are processed in USD (United States Dollar). If your PayPal or debit card uses another currency, conversion rates will follow your bank’s policy.

No, installment payments are not available.

If your plant arrives damaged, please do not worry—we will take responsibility.
Prepare clear photo and video evidence of the damaged plant and send it to our WhatsApp Customer Service +62 858-2132-5607 or email support@greenspaces.id.
Damage claims are valid only if all required evidence and conditions are met.

Yes. We offer a 50% refund of the damaged plant’s value. Shipping fees and taxes are not included in the refund calculation.

Yes. We provide a free replacement for any damaged plant. You will only need to cover the shipping cost for the replacement shipment.

Yes. We can offer a discount for your next purchase.
This option cannot be combined with a refund or reshipment.

Yes, as long as the order has not entered the laboratory inspection (Checklab) process at the Indonesian Agricultural Quarantine Office.

We are currently developing a loyalty program. For now, please contact us for more information.

Yes, we have a physical store.

We are located in Lembang, Bandung, West Java, Indonesia (40391).

Yes. We offer various promotions such as percentage discounts, Buy 1 Get 1, free plants, free shipping, product flash sales, and more.

Yes. Please send the list of plants you wish to add or remove via WhatsApp or email, and our Customer Service team will assist you.

Order Cancellation Is Not Available