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Shipping & Processing Information
- Ships directly fromΒ IndonesiaΒ with protective, export-grade packing
- Shipping method:Β International Plant Shipping
- Flat shipping rate:Β $40
- No minimum or maximum quantity β combine multiple plants under one shipping fee
- Phytosanitary & export documents: $20 (charged at checkout)
- Estimated delivery timeline: Ships in 7β14 workdaysΒ after order processing and document completion.
Export Documents β Fully Handled
You donβt need to prepare any paperwork. We take care of all required export documentation, including:
- Phytosanitary Certificate
- Commercial Invoice
- Packing List
- Additional standard export documents (as applicable)
Claims & DOA Policy
Plant loss is very rare due to our packing standards. In the unlikely event of an issue:
- Β Claims must be submitted withinΒ 72 hoursΒ after opening the package
- Resolution options:
- Up toΒ 50% refund, or
- ReshipmentΒ (shipping cost covered by the buyer)
πΈ Clear unboxing photos or a short video are required for verification.
Post-Arrival Care (Quick Guide)
To help your plant adjust after international transit:
- Lighting:Β Place near a bright window with filtered light. Avoid direct sunlight during the first week.
- Watering:Β Water only when the top layer of the growing medium feels slightly dry. Good drainage is essential.
- Moisture & Air:Β Philodendrons prefer slightly humid environments (aboutΒ 55β75%). Occasional misting is beneficial.
- Temperature Comfort:Β Keep in a warm environment betweenΒ 21β29Β°C. Protect from cold drafts and temperatures underΒ 17Β°C.
- Settling Period:Β Give the plantΒ 7β12 daysΒ to adapt before repotting or making significant changes.

